Ph D, University of Virginia, Colgate Darden Graduate School of Business Administration, Charlottesville, Virginia, Operations Management, 1987.
MBA, University of Virginia, Darden School, Charlottesville, Virginia, Operations Management, 1981.
BA, Wesleyan University, Middletown, Connecticut, Biology, 1974.
2014 Broderick Prize for Excellence in Teaching, BU School of Management, Teaching. (May 16, 2014).