DBA, Harvard Business School, Doctorate in Business Administration in Production/Operations Management, Office (White-Collar) Service Operations Focus., 1990.
MBA, Harvard Business School, Master in Business Administration with Distinction, General Management., 1982.
AB, Harvard College, Social Studies (Government and Economics), cum laude, 1978.
GSM OM855 M1
SMG OM323 A1
Operations and Technology Management
SMG OM447 A1
Operations Management in Service Sector
Joined and gave service to SMG management-oriented fraternity Alpha Kappa Psi Nu (SMG chapter)
Meet as requested with students to answer questions, give advice and direction on the OTM concentration, courses, job opportunities, etc.
Met with Task Force on Academic Integrity, interviewed students, submitted notes to task force
Member Undergraduate Academic Conduct Committee
Met with students and families over lunch, answered questions, discussed SMG and BU generally, particularly about program, outcomes, and fit.