• Phone: 617-383-9196
  • E-Mail:  ren@bu.edu
  • Website: http://ommatters.com
  • Office: 655
  • Office Hours: By Appointment
  • Address: Boston University Questrom School of Business
    595 Commonwealth Avenue
    Boston, MA 02215
  • Education Open or Close

    Ph D, The Wharton School University of Pennsylvania, Operations and Information Management, 2003.

    MS, The Wharton School University of Pennsylvania, Operations Research, 2001.

    MA, University of Wisconsin-Madison, Applied and Agricultural Economics, 1998.

    BS, Nanjing Agricultural University, China, Business and Economics with Honors, 1995.

  • PublicationsOpen or Close

    Journal Articles:

      Wang, X., Ren, Z., (2013). A Tale of Two Games: Global Strategies of Multinational Companies in China’s E-commerce Market (Cover Story). The World Financial Review,

      Wang, X., Ren, Z., (2012). How to Enter China’s E-commerce Market and Be Successful. Sloan Management Review, 54(1), . MIT..


      Robb , D., Fei, L., Lai, R., Ren, Z., (2012). Inventory in Mainland China: Historical, Industry, and Geographic Perspectives. International Journal of Production Economics, 135(1), 440-450. Elsevier..


      Griffiths, F., Cave, J., Boardman, F., Ren, Z., Pawlikowska, T., Ball, R., Clarke, A., Cohen, A. B., (2012). Social Networks - the Future for Health Care Delivery.. Social Science & Medicine, 75(12), 2233-2241. Elsevier..


      Ren, Z., Wen, N., Graves, S., (2012). Ship-Pack Optimization in a Two-Echelon Distribution System. European Journal of Operational Research, 220(3), 777-785. Elsevier.


      Ren, Z., Theokary, C., (2011). An Empirical Study of the Relations between Hospital Volume, Teaching Status and Service Quality. Production and Operations Management, 20(3), 303–318. Wiley..


      Shwartz, M., Cohen, A., Restuccia, J., Ren, Z., Labonte, A., Theokary, C., Kang, R., Horwitt, J., (2011). How Well Can We Identify the High-Performing Hospital?. Medical Care Research and Review , 68(3), 290-310. Sage.


      Ren, Z., Wang, X., (2011). How High-Performing Organizations Manage Disruptions (invited paper; in Chinese). Tsinghua Business Review , 1(1-2), 115-120. Tsinghua University..


      Ren, Z., Cohen, M., Ho, T., Terwiesch, C., (2010). Information Sharing in a Long-Term Supply ChainRelationship: The Role of Customer Review Strategy. Operations Research, 58(1), 81-93. INFORMS..


      Ren, Z., Zhou, Y., (2008). Call-center Outsourcing: Coordinating Staffing Level and Service Quality. Management Science, 54(2), 369-383. Hanover, MD.


      Shwartz, M., Ren, Z., Pekoz, E., Wang, X., Cohen, A., Restuccia, J., (2008). Estimating A Composite Measure of Hospital Quality From the Hospital Compare Database: Differences When Using a Bayesian Hierarchical Latent Variable Model Versus Denominator-Based Weights. Medical Care, 46(8), 778-785.

      Ren, Z., Cohen, M., Ho, T., Terwiesch, C., (2005). An Empirical Analysis of Forecast Sharing in the Semiconductor Equipment Industry. Management Science, 51(2), 208-220. Hanover, MD.


      Ren, Z., (2003). An Empirical Analysis of Forecast Sharing in the Semiconductor Equipment Supply Chain. Manufacturing and Service Operations Management, 5(1), 70-73. Linthicum, MD.


      Ren, Z., Cohen, M., Ho, T., Terwiesch, C., (2003). Measuring Imputed Costs in the Semiconductor Equipment Supply Chain. Management Science, 49(12), 1653-1670. Hanover, MD.


      Ren, Z., Lai, R., Robb, D., (Accepted). Geographical Influences on Chinese Inventory: An Exploratory Study. International Journal of Inventory Research,

      Ren, Z., Robb, D., Lai, R., (Accepted). Geographical Influences on Chinese Inventory: An Exploratory Study. International Journal of Inventory Research. inderscience,

    Books:

      Ren, Z., (2014). Business Analytics with Excel (I) Get Equipped: How to Use Excel to Make Optimal Business Decisions, Manage Money Better and Advance Your Career (A Multimedia Series). : Amazon Kindle Digital Publisher.


      Ren, Z., (2014). Business Analytics with Excel (II) Build Models!: How to Use Excel to Make Optimal Business Decisions, Manage Money Better and Advance Your Career (A Multimedia Series). : Amazon Kindle Digital Publisher.


      Ren, Z., (2014). Business Analytics with Excel (III) Visualize!: How to Use Excel to Make Optimal Business Decisions, Manage Money Better and Advance Your Career (A Multimedia Series). : Amazon Kindle Digital Publisher.


      Ren, Z., (2014). Business Analytics with Excel (IV) DataTable and PivotTable: How to Use Excel to Make Optimal Business Decisions, Manage Money Better and Advance Your Career (A Multimedia Series). : Amazon Kindle Digital Publisher.


      Ren, Z., (2014). Business Analytics with Excel (V) Find Patterns!: How to Use Excel to Make Optimal Business Decisions, Manage Money Better and Advance Your Career (A Multimedia Series). : Amazon Kindle Digital Publisher.


      Ren, Z., (2014). Business Analytics with Excel (VI) Optimize!: How to Use Excel to Make Optimal Business Decisions, Manage Money Better and Advance Your Career (A Multimedia Series). : Amazon Kindle Digital Publisher.


      Ren, Z., (2014). Business Analytics with Excel (VII) Simulate!: How to Use Excel to Make Optimal Business Decisions, Manage Money Better and Advance Your Career (A Multimedia Series). : Amazon Kindle Digital Publisher.


    Book Chapters:

      Ren, Z., (2011). "Information Sharing in Supply Chains" Wiley Encyclopedia of Operations Research and Management Science, New York: Wiley.


      Ren, Z., Zhou, Y., (2011). "Service Outsourcing" Wiley Encyclopedia of Operations Research and Management Science, New York: Wiley.


    Other Publications:

      Wang, X., Ren, Z., (2013). Building Trust In A Virtual World: Quality Concerns Are Still A Major Hurdle For Chinese E-Commerce Companies (Part of Cover Story).: China Daily (European Weekly), .


  • Research PresentationsOpen or Close

    Invited Lectures:

      Ren, Z., (Author Only), Zheng, S., (Presenter & Author), INFORMS Annual Conference, The Effect of Health Plan Type on the Computed Tomography (CT) Utilization, INFORMS. (October 6, 2013).

    Accepted Lectures:

      Ren, Z., (Presenter & Author), Gu, H., (Author Only), Li, J., (Author Only), Wang, X., (Author Only), SMG Research Day 2013, Taobao Sellers: A First Look, BU SMG. (May 21, 2013).

      Ren, Z., (Presenter & Author), Gu, H., (Author Only), Li, J., (Author Only), Xin , W., (Author Only), Harvard Business School Consortium for Operational Excellence in Retailing (COER) Conference, Taobao Sellers, Harvard Business School. (May 15, 2013).

      Theokary, C., (Presenter & Author), Ren, Z., (Author Only), Heineke, J., (Author Only), Shwartz, M., (Author Only), Decision Sciences Institute Annual Meeting, Linking quality performance to cost performance: A Stochastic Frontier Analysis in the U.S. Healthcare Industry, San Francisco. (November 19, 2012).

  • Conference ActivitiesOpen or Close

      Decision Science Institute Annual Meeting 2011, Decision Science Institute , Healthcare Track, Committee Chair. (June 2010 - November 2011).

  • Editorial And Review ActivitiesOpen or Close

    Ren, Z., Manufacturing and Service Operations Management (MSOM) Conference, Invited Manuscript Reviewer. (January 26, 2013 - June 2013).

  • Web LinksOpen or Close
  • DirectorshipOpen or Close

    Board of Directors, Asia Pacific Decision Sciences Institute.

    President, Chinese Entrepreneur Association.