• Phone: 617-383-9196
  • E-Mail:  ren@bu.edu
  • Website: http://smgpublish.bu.edu/ren/
  • Office: 655
  • Office Hours: By Appointment
  • Address: Boston University School of Management
    595 Commonwealth Avenue
    Boston, MA 02215
  • Education Open or Close

    Ph D, The Wharton School University of Pennsylvania, Operations and Information Management, 2003.

    MS, The Wharton School University of Pennsylvania, Operations Research, 2001.

    MA, University of Wisconsin-Madison, Applied and Agricultural Economics, 1998.

    BS, Nanjing Agricultural University, China, Business and Economics with Honors, 1995.

  • Current CoursesOpen or Close

    GSM OM928 A1 Research Seminar: Economics and Operations Management

    GSM QM880 M1 Business Analytics: Spreadsheet Optimization and Simulation

  • PublicationsOpen or Close

    Journal Articles:

      Wang, X., Ren, Z., (2013). A Tale of Two Games: Global Strategies of Multinational Companies in China’s E-commerce Market (Cover Story). The World Financial Review,

      Ren, Z., Lai, R., Robb, D., (2013). Geographical Influences on Chinese Inventory: An Exploratory Study. International Journal of Inventory Research,

      Wang, X., Ren, Z., (2012). How to Enter China’s E-commerce Market and Be Successful. Sloan Management Review, 54(1), . MIT..


      Robb , D., Fei, L., Lai, R., Ren, Z., (2012). Inventory in Mainland China: Historical, Industry, and Geographic Perspectives. International Journal of Production Economics, 135(1), 440-450. Elsevier..


      Griffiths, F., Cave, J., Boardman, F., Ren, Z., Pawlikowska, T., Ball, R., Clarke, A., Cohen, A. B., (2012). Social Networks - the Future for Health Care Delivery.. Social Science & Medicine, 75(12), 2233-2241. Elsevier..


      Ren, Z., Wen, N., Graves, S., (2012). Ship-Pack Optimization in a Two-Echelon Distribution System. European Journal of Operational Research, 220(3), 777-785. Elsevier.


      Ren, Z., Theokary, C., (2011). An Empirical Study of the Relations between Hospital Volume, Teaching Status and Service Quality. Production and Operations Management, 20(3), 303–318. Wiley..


      Shwartz, M., Cohen, A., Restuccia, J., Ren, Z., Labonte, A., Theokary, C., Kang, R., Horwitt, J., (2011). How Well Can We Identify the High-Performing Hospital?. Medical Care Research and Review , 68(3), 290-310. Sage.


      Ren, Z., Wang, X., (2011). How High-Performing Organizations Manage Disruptions (invited paper; in Chinese). Tsinghua Business Review , 1(1-2), 115-120. Tsinghua University..


      Ren, Z., Cohen, M., Ho, T., Terwiesch, C., (2010). Information Sharing in a Long-Term Supply ChainRelationship: The Role of Customer Review Strategy. Operations Research, 58(1), 81-93. INFORMS..


      Ren, Z., Zhou, Y., (2008). Call-center Outsourcing: Coordinating Staffing Level and Service Quality. Management Science, 54(2), 369-383. Hanover, MD.


      Shwartz, M., Ren, Z., Pekoz, E., Wang, X., Cohen, A., Restuccia, J., (2008). Estimating A Composite Measure of Hospital Quality From the Hospital Compare Database: Differences When Using a Bayesian Hierarchical Latent Variable Model Versus Denominator-Based Weights. Medical Care, 46(8), 778-785.

      Ren, Z., Cohen, M., Ho, T., Terwiesch, C., (2005). An Empirical Analysis of Forecast Sharing in the Semiconductor Equipment Industry. Management Science, 51(2), 208-220. Hanover, MD.


      Ren, Z., (2003). An Empirical Analysis of Forecast Sharing in the Semiconductor Equipment Supply Chain. Manufacturing and Service Operations Management, 5(1), 70-73. Linthicum, MD.


      Ren, Z., Cohen, M., Ho, T., Terwiesch, C., (2003). Measuring Imputed Costs in the Semiconductor Equipment Supply Chain. Management Science, 49(12), 1653-1670. Hanover, MD.


    Book Chapters:

      Ren, Z., (2011). "Information Sharing in Supply Chains" Wiley Encyclopedia of Operations Research and Management Science, New York: Wiley.


      Ren, Z., Zhou, Y., (2011). "Service Outsourcing" Wiley Encyclopedia of Operations Research and Management Science, New York: Wiley.


    Other Publications:

      Wang, X., Ren, Z., (2013). Building Trust In A Virtual World: Quality Concerns Are Still A Major Hurdle For Chinese E-Commerce Companies (Part of Cover Story).: China Daily (European Weekly), .


  • Research PresentationsOpen or Close

    Invited Lectures:

      Ren, Z., (Author Only), Zheng, S., (Presenter & Author), INFORMS Annual Conference, The Effect of Health Plan Type on the Computed Tomography (CT) Utilization, INFORMS. (October 6, 2013).

    Accepted Lectures:

      Ren, Z., (Presenter & Author), Gu, H., (Author Only), Li, J., (Author Only), Wang, X., (Author Only), SMG Research Day 2013, Taobao Sellers: A First Look, BU SMG. (May 21, 2013).

      Ren, Z., (Presenter & Author), Gu, H., (Author Only), Li, J., (Author Only), Xin , W., (Author Only), Harvard Business School Consortium for Operational Excellence in Retailing (COER) Conference, Taobao Sellers, Harvard Business School. (May 15, 2013).

      Theokary, C., (Presenter & Author), Ren, Z., (Author Only), Heineke, J., (Author Only), Shwartz, M., (Author Only), Decision Sciences Institute Annual Meeting, Linking quality performance to cost performance: A Stochastic Frontier Analysis in the U.S. Healthcare Industry, San Francisco. (November 19, 2012).

  • General ServiceOpen or Close

    Service to the School:

      School of Management, Faculty Policy or Development, FPC Member. (May 2013 - Present).
      Faculty policy related issues


      School of Management, Operations & Technology Management Department, Concentration Liaison. (2010 - Present).
      OTM concentration liaison for Graduate Programs


      Boston University, Committee Member, Program Integrity Working Group, Enterprise Risk Management (ERM), Boston University. (February 2014 - Present).
      Invited to serve by Martin J. Howard, BU Senior Vice President, CFO and Treasurer. The Program Integrity Working Group will be responsible for identifying all risks affecting Program Integrity, determining the likelihood and impact a risk could, or does have, as well as identifying a risk owner to address each risk identified. The Working Group will then review and evaluate Management Plans drafted by risk owners for presentation to the ERM Steering Committee.


      School of Management, Faculty Policy or Development, APT Member. (September 1, 2012 - Present).

      Boston University, Committee Member, Boston University Information Security & Business Continuity Governance Committee. (June 2011 - Present).
      Invited to serve by Tracy Schroeder, BU Vice President, Information Services & Technology. This committee oversees policies, procedures, and technologies to ensure the security, integrity and availability of BU data and systems, as well as compliance with applicable regulations.


      Public/Community, Board of Directors of a Company, Chinese Entrepreneur Association. (January 2010 - Present).

      Boston University, Faculty Advisor for Student Organizations. (2005 - Present).

      Boston University, Curriculum Development Activities, PDC Member. (September 1, 2011 - December 31, 2012).

      School of Management, Operations & Technology Management Department, Concentration Liaison. (August 2010 - 2011).

  • Conference ActivitiesOpen or Close

      Decision Science Institute Annual Meeting 2011, Decision Science Institute , Healthcare Track, Committee Chair. (June 2010 - November 2011).

  • Editorial And Review ActivitiesOpen or Close

    Ren, Z., Manufacturing and Service Operations Management (MSOM) Conference, Invited Manuscript Reviewer. (January 26, 2013 - June 2013).

  • Web LinksOpen or Close
  • DirectorshipOpen or Close

    Board of Directors, Asia Pacific Decision Sciences Institute.

    President, Chinese Entrepreneur Association.