• Phone: 617-353-4243
  • E-Mail:  jres@bu.edu
  • Website: http://management.bu.edu
  • Office: 663
  • Office Hours: By Appointment
  • Address: Boston University School of Management
    595 Commonwealth Avenue
    Boston, MA 02215

Profile Summary

Joseph Restuccia, DrPH, MPH is Professor of Health Care and Operations Management and Deanís Research Fellow in the BU School of Managementís Department of Operations and Technology Management. He also holds the positions of Research Scientist at the Veterans Health Administrationís Center for Organization, Leadership and Management Research; Senior Fellow at BUís Health Policy Institute; and Visiting Professor at Bocconi University School of Management in Milan, Italy.
Dr. Restucciaís teaching and research spans 35 years and has focused on issues related to health care quality measurement and improvement, cost containment, information technology, and evaluation of interventions intended to improve effectiveness of health care delivery. As well as Boston University School of Management, Restuccia has taught at BUís School of Public Health, Bocconi University, University of Michigan, and University of California, Berkeley. He is co-developer of the Appropriateness Evaluation Protocol (AEP), a method to evaluate appropriateness of hospitalization that has been the basis of numerous research studies as well as operational quality improvement programs throughout the world. Dr. Restuccia is currently co-principal investigator of a study of the impact of organizational factors on cost and quality of inpatient medical services at VHAís 129 medical centers, an investigator on three studies involving hospital readmissions: one to identify potentially preventable readmissions, a second investigating leadership and other factors impact on reducing readmission rates, and a third to test a method of reducing readmission. In the past, Dr. Restuccia has led studies supported by the Agency for Healthcare Research and Quality, the Commonwealth Fund, and the Robert Wood Johnson Foundation, among other funding organizations. He earned his doctoral degree in social and administrative health sciences and masterís degrees in health services management at the University of California, Berkeley and his bachelorís degree at Tufts University. Between his studies at Tufts and Berkeley, Restuccia spent three years as a hospital manager.

  • Education Open or Close

    DrPH, University of California at Berkeley, Social and Administrative Health Sciences, School of Public Health, 1977.

    MPH, University of California at Berkeley, Social and Administrative Health Sciences, School of Public Health, 1974.

    BA, Tufts University, Political Science, 1969.

  • Current CoursesOpen or Close

    GSM HM710 F1 Health Service Delivery: Strategies, Solutions and Execution

  • PublicationsOpen or Close

    Journal Articles:

      Restuccia, J., Mohr, D., Meterko, M., Stolzmann, K., Kaboli, P., (2014). The Association of Hospital Characteristics and Quality Improvement Activities in Inpatient Medical Services. Journal of General Internal Medicine, 5(29), 715-722.

      McIntosh, N., Burgess, J., Meterko, M., Restuccia, J., Alt-White, A., Kaboli, P., Charns, M., (2014). The impact of provider coordination on nurse and physicians perceptions of patient care quality. Journal of Nursing Care Quality,

      McIntosh, N., Burgess, J., Restuccia, J., Meterko, M., Kartha, A., Kaboli, P., Charns, M., (2014). Organizational Predictors of Coordination in Inpatient Medicine. Health Care Management Review,

      Baurer, D., Yonek, J., Cohen, A., Restuccia, J., Hasnain-Wynia, R., (2012). System-level Factors Affecting Clinicians' Perceptions and Use of Interpreter Services in California Public Hospitals. Journal of Immigrant and Minority Health,

      Restuccia, J., Cohen, A., Horwitt, J., Shwartz, M., (2012). Hospital Implementation of Health Information Technology and Quality of Care: Are They Related?. BMC Medical Informatics and Decision Making, 12(1), 109-116.

      McHugh, M., Kang, R., Cohen, A., Restuccia, J., Hasnain-Wynia, R., (2012). Reporting Information on Emergency Department Crowding to the Hospital Board and Delivery of Time-Sensitive Care. Joint Commission Journal On Quality and Patient Safety, 38(5), 229-234.

      Shwartz, M., Cohen, A., Restuccia, J., Ren, Z., Labonte, A., Theokary, C., Kang, R., Horwitt, J., (2011). How Well Can We Identify the High-Performing Hospital?. Medical Care Research and Review , 68(3), 290-310. Sage.


      Shwartz, M., Pekoz, E., Labonte, A., Heineke, J., Restuccia, J., (2011). Bringing Small Area Variations in Hospitalization Rates Back to the Hospital: The Propensity to Hospitalize Index - And a Test of Roemer's Law. Medical Care, 49(12), 1062-1067.

      Shwartz, M., Cramer, I., Holmes, S., Cohen, A., Restuccia, J., Lukas, C. V., Sullivan, J., Charns, M. P., (2010). Survey-Assessed Quality and Organizational Factors Related to Quality in Pursuing Perfection Hospitals. Quality Management in Health Care, 19(4), 349-363.

      Gaynor, M., Myung, D., Restuccia, J., Moulton, S., (2010). Designing Infrastructure to Exchange Electronic Medical Records with Web Services. International Journal of Biomedical Engineering and Technology, 3(3 or 4), 393-412.

      Cohen, A., Restuccia, J., Shwartz, M., Drake, J., Kang, R., Kralovec, P., Holmes, S., Margolin, F., Bohr, D., (2008). A Survey of Hospital Quality Improvement Activities. Medical Care Research and Review, 65(5), 571-595.

      Shwartz, M., Ren, Z., Pekoz, E., Wang, X., Cohen, A., Restuccia, J., (2008). Estimating A Composite Measure of Hospital Quality From the Hospital Compare Database: Differences When Using a Bayesian Hierarchical Latent Variable Model Versus Denominator-Based Weights. Medical Care, 46(8), 778-785.

      Lukas, C., Holmes, S., Cohen, A., Restuccia, J., Cramer, I., Shwartz, M., Charns, M., (2007). Transformational Change in Health Care Systems: An Organizational Model. Health Care Management Review, 32(4), 309-320.

      Shwartz, M., Pekoz, E., Posner, M., Restuccia, J., Iezzoni, L., (2005). Do Variations in Disease Prevalence Limit the Usefulness of Population-Based Hospitalization Rates For Studying Variations in Hospital Admissions?. Medical Care, 43(1), 4-11. Philadelphia, PA.


      Restuccia, J., Cramer, I., Holmes, S., Charns, C., (2004). Providing Patient-Centered Care: System Redesign and Patient Involvement. Transition Watch, Office of Research and Development, Veterans Health Administration, 6(4), . Washington, DC.


      Pekoz, E., Shwartz, M., Iezzoni, L., Ash, A., Posner, M., Restuccia, J., (2003). Comparing the Importance of Disease Rate vs. and Practice Style Variations in Explaining Small Area Variations in Hospitalization Rates for Two Respiratory Conditions. Statistics in Medicine, Boston, MA.


      Restuccia, J., Heineke, J., Shwartz, M., Kruger, B., Payne, S., Ash, A., Iezzoni, L., Selker, H., Gomes, T., Labonte, A., Butterly, J., (2002). Does More 'Appropriateness' Explain Higher Rates Of Cardiac Procedures Among Patients Hospitalized With Coronary Heart Disease?. Medical Care, 40(6), 500-509.

      Peirů, S., Meneu, R., Lorenzo, S., Restuccia, J., (2001). Assessing the Necessity of Hospital Stay by Means of the Appropriateness Evaluation Protocol: A Different Perspective. Letter to the Editor, International Journal for Quality in Health Care, 13(4), .

      Shwartz, M., Payne, S., Restuccia, J., Ash, A., Young, D., (2001). Does it Matter How Small Geographic Areas are Constructed? Ward's Clustering Algorithm: A Useful Approach for Creating Small Geographic Areas for Health Services Studies. Health Services & Outcomes Research Methodology, Dordrecht.


      Meterko, M., Restuccia, J., Stolzmann, K., Mohr, D., Brennan, C., Glasgow, J., Kaboli, P., (Accepted). Response Rates, Non-Response Bias, and Data Quality: Results from a National Survey of Senior Healthcare Leaders. Public Opinion Quarterly,

      Kartha, A., Restuccia, J., Burgess, J., Benzer, J., Hockenberry, J., Glasgow, J., Mohr, D., Kaboli, P., NURSE PRACTITIONER AND PHYSICIAN ASSISTANT SCOPE OF PRACTICE IN 118 ACUTE CARE HOSPITALS. Journal of Hospital Medicine,

      Kaboli, P., Restuccia, J., Glasgow, J., Haskins, C., Johnson, A., Vaughan-Sarrazin, M., White, R., McIntosh, N., Meterkon, M., Kartha, A., Kaboli, P., Restuccia, J., Glasgow, J., Haskins, C., Johnson, A., Vaughan-Sarrazin, M., White, R., McIntosh, N., Meterkon, M., Kartha, A., TRENDS IN VENOUS THROMBEMBOLISM RATES AND ASSOCIATION WITH USE OF COMPUTERIZED PATIENT RECORD ORDER SETS FOR PROPHYLAXIS. Journal of Hospital Medicine,

    Other Publications:

      Restuccia, J., Shwartz, M., Kreger, B., (2011). Letter to the Editor in reference to Underuse of Percutaneous Coronary Intervention. (19, 306, ).: Journal of the American Medical Association.


      Hasnain-Wynia, R., Yonek, J., Cohen, A., Restuccia, J., (2009). Improving Care for Individuals with Limited English Proficiency: Facilitators and Barriers to Providing Language Services in California Public Hospitals.: The California Endowment.


      Margolin, F., Bohr, D., Cohen, A., Restuccia, J., (2009). Hospital Quality Improvement Activities: Issues in Staffing and Training.: Health Research and Educational Trust.


  • Contracts, Grants and Sponsored ResearchOpen or Close

    Organizational Factors and Inpatient Medical Care Quality and Efficiency, Veterans Health Administration. (July 2009 - October 2014).

    Validating and Classifying VA Readmissions for Quality, Veterans Administration Health Services and Development Agency. (March 2011 - May 2014).

    Organizational Fit and Quality Improvement in Readmissions Veterans Administration Health Services Research and Development Service, Veterans Administration Health Services Research and Development Service. (January 2011 - March 2014).

    Evaluating Implementation of Project Re-Engineered Discharge in VA, Veterans Administration Health Services Research and Development Agency. (January 2012 - April 2014).

    Validation of a Clinical Algorithm for an Electronic Medication Reconciliation Exchange (MedReX), Yankee Alliance / Boston Medical Center. (2010 - 2011).

    Quality, Efficiency, and Patient Experience in U.S. Hospitals, Commonwealth Foundation. (September 1, 2007 - July 31, 2009).

  • Research PresentationsOpen or Close

    Invited Lectures:

      Restuccia, J., (Presenter and Author), Bocconi University Centre for Research on Health and Social Care Management Research Seminar Series, The Association of Hospital Characteristics and Quality Improvement Activities in Veterans Administration Inpatient Medical Services, Centre for Research on Health and Social Care Management, Bocconi University, Milan, Italy. (March 19, 2012).

      Restuccia, J., (Presenter and Author), Transformational Change in Healthcare Organizations, Catholic University, Rome, Italy. (March 21, 2011).

    Accepted Lectures:

      Meterko, M., (Author Only), Restuccia, J., (Presenter & Author), Stolzmann, K., (Author Only), Mohr, D., (Author Only), Brennan, C., (Author Only), Glasgow, J., (Author Only), Kaboli, P., (Author Only), Response Rates, Non-Response Bias, and Data Quality: Results from a National Survey of Senior Healthcare Leaders, BU SMG, Boston, MA. (May 21, 2014).

      McIntosh, N., (Presenter & Author), Burgess, J., (Author Only), Meterko, M., (Author Only), Restuccia, J., (Author Only), Alt-White, A., (Author Only), Kaboli, P., (Author Only), Charns, M., (Author Only), The impact of provider coordination on nurse and physicians perceptions of patient care quality, AcademyHealth, Baltimore, MD. (June 24, 2013).

      Restuccia, J., (Presenter & Author), Mohr, D., (Author Only), Meterko, M., (Author Only), Stolzmann, K., (Author Only), Kaboli, P., (Author Only), AcademyHealth Annual Meeting, The Association of Hospital Characteristics and Quality Improvement Activities in Inpatient Medical Services, AcademyHealth, Baltimore, MD. (June 24, 2013).

      Restuccia, J., (Author Only), Mohr, D., (Author Only), Stolzmann, K., (Author Only), Meterko, M., (Author Only), AcademyHealth Annual Meeting, Research Involvement and Job Attitudes among Hospitalists and Inpatient Attending Physicians, AcademyHealth, Baltimore, MD. (June 24, 2013).

      Restuccia, J., (Presenter & Author), Meterko, M., (Author Only), Stolzmann, K., (Author Only), Mohr, D., (Author Only), Brennan, C., (Author Only), Glasgow, J., (Author Only), Kaboli, P., (Author Only), AcademyHealth Annual Meeting, Response Rates, Non-Response Bias, and Data Quality: Results from a National Survey of Senior Healthcare Leaders, AcademyHealth. (June 24, 2013).

      Restuccia, J., (Author Only), Borzecki, A., (Presenter & Author), Chen, Q., (Author Only), O'Brien, W., (Author Only), MacDonald, S., (Author Only), Hickson, K., (Author Only), Rosen, A., (Author Only), AcademyHealth Annual Meeting, Validating the 3Mô Potentially Preventable Readmissions (PPRs) Software in a Cohort of Veterans with Pneumonia, Academy Health, AcademyHealth. (June 23, 2013).

      Min, Y., (Presenter and Author), Kim, J., (Author Only), Restuccia, J., (Author Only), Shwartz, M., (Author Only), Decision Sciences Institute (DSI) Annual Meeting, The Impact of Lean Implementation on Quality and Efficiency of US Hospitals, Decision Sciences Institute, San Francisco. (November 19, 2012).

      Restuccia, J., (Presenter and Author), Mohr, D., (Author Only), Meterko, M., (Author Only), Stolzmann, K., (Author Only), Boston University School of Management Research Day, The Association of Hospital Characteristics and Quality Improvement Activities in Veterans Administration Inpatient Medical Services, Boston University School of Management, Boston. (May 16, 2012).

      McIntosh, N., (Presenter and Author), Burgess, J., (Author Only), Meterko, M., (Author Only), Kartha, A., (Author Only), Restuccia, J., (Author Only), Kaboli, P., (Author Only), Charns, M., (Author Only), AcademyHealth Annual Meeting, Perceptions of Patient Care Quality and Provider Coordination in VHA Inpatient Medicine, Academy Health, Orlando, FL. (June 26, 2012).

      Hockenberry, J., (Presenter & Author), Burgess , J., (Author Only), Glasgow, J., (Author Only), VAughan-Sarrazin, M., (Author Only), McIntosh, N., (Author Only), Stolzmann, K., (Author Only), Kartha, A., (Author Only), Meterko, M., (Author Only), Restuccia, J., (Author Only), Kaboli, P., (Author Only), AcademyHealth Annual Meeting, Readmissions in the VA: Implications for National Policy?, AcademyHealth, Orlando, FL. (July 25, 2012).

      Glaskow, J., (Presenter and Author), Johnson, S., (Author Only), Meterko, M., (Author Only), McIntosh, N., (Author Only), Restuccia, J., (Author Only), Kaboli, P., (Author Only), Society of Hospital Medicine Annual Meeting, Hospitalist Practice Characteristics: The VHA Experience, Society of Hospital Medicine, San Diego, CA. (April 2, 2012).

      Kaboli , P., (Presenter and Author), Glasgow, J., (Author Only), Kartha, A., (Author Only), Vaughn-Sarrazin, M., (Author Only), White, R., (Author Only), Meterko, M., (Author Only), Restuccia, J., (Author Only), Society of Hospital Medicine Annual Meeting, Computerized Patient Record Order Sets for Venous Thromboembolism (VTE) Prophylaxis and Associated Rates of VTE., Society of Hospital Medicine, San Diego, CA. (April 2, 2012).

      Restuccia, J., (Author Only), Annual Research Conference, An Organizational Model of Transformational Change in Health Care Systems, Academy Health, Seattle, Washington. (June 26, 2006).

  • General ServiceOpen or Close

    Service to the School:

      Boston University, Health Sector Management Program, Committee Member. (January 10, 2013 - Present).

      Boston University, Health Sector Management Program, Committee Member, Business School Alliance in Health Management (BAHM). (January 2013 - Present).
      Attended conference at Duke,participated is strategy conference calls, judged case competition entrants from 9 business schools (including SMG),assisted in recruiting BU case competition team for 2014.


      Boston University, Committee Member. (September 2012 - September 2013).
      Interviewed candidates for Chair of the BUMC Section on Family Medicine.


    Service to the Profession:

      International, Professional, Committee Member, RAND Corporation. (September 2013 - March 2014).
      Expert Panel Member on the project, Defining Continuous Quality Improvement (CQI) in Health Care


      International, Professional, Committee Member, Italian Academy of Business Economics Scientific Committee. (January 2012 - Present).

  • Conference ActivitiesOpen or Close

      Innovation in Health Care 2013: A Management Education Agenda, Business Alliance for Health Management and Duke University, Health Care Management Education, Committee Member. (December 3, 2014 - December 10, 2014).

  • Academic, Military and Professional PositionsOpen or Close

    BU Representative, Business School Alliance in Health Management (BAHM). (November 30, 2012 - Present).

    BU representative to this new association; activities will include judging a case competition at Harvard Business School this spring. Members of BAHM are the following: Arizona State University W. P. Carey School of Business, Boston University School of Management, Duke University Fuqua School of Business, Harvard Business School, Northwestern University Kellogg School of Management, Hass Business School University of California Ė Berkeley, University of Colorado Ė Denver, University of Minnesota Carlson School of Management, University of Pennsylvania Wharton School of Business, Vanderbilt University Owen School of Business, Yale School of Management