• Phone: 617-353-2677
  • E-Mail:  mshwartz@bu.edu
  • Website: http://management.bu.edu
  • Office: 665
  • Office Hours: By Appointment
  • Address: Boston University School of Management
    595 Commonwealth Avenue
    Boston, MA 02215
  • Education Open or Close

    Ph D, University of Michigan, Ann Arbor, Urban and Regional Planning, 1975.

    MBA, University of California, Berkeley, Graduate School of Business Administration, Operations Research, 1967.

    BA, Johns Hopkins University, Economics, 1965.

  • Current CoursesOpen or Close

    GSM QM716 B1 Business Analytics: Data Analysis and Risk

  • PublicationsOpen or Close

    Journal Articles:

      Lerner, B., Shwartz, M., Roberts, J., Roter, D., Green, R., Clark, J., (2014). Distinct Communication Patterns During Genetic Counseling for Late-Onset Alzheimer"s Risk Assessment. Patient Education and Counseling, 94(2), 170-179.

      Rosen, A. K., Loveland, S., Shin, M., Shwartz, M., Hanchate, A., Chen, Q., Kaafarani, H. M., Borzecki, A., (2013). Examining the Impact of the AHRQ Patient Safety Indicators (PSIs) in the Veterans Health Administration: The Case of Readmissions. Medical Care, 51(12), 37-44.

      Sullivan, J. L., Shwartz, M., Burgess, J. F., Pekoz, E. A., Christiansen, C. L., Gerena-Melia, M., Berlowitz, D., (2013). Person Centered Care Practices and Quality in Department of Veterans Affairs Nursing Homes: Is There a Relationship?. Medical Care, 51(2), 165-171.

      Shwartz, M., Pekoz, E., Burgess, J., Christiansen, C., (2013). Shrinkage estimators for composite measure of quality conceptualized as a formative construct. Health Services Research, 48(1), 271-289.

      Restuccia, J., Cohen, A., Horwitt, J., Shwartz, M., (2012). Hospital Implementation of Health Information Technology and Quality of Care: Are They Related?. BMC Medical Informatics and Decision Making, 12(1), 109-116.

      Borzecki, A., Cowan, A. J., Cevasco, M., Shin, M. H., Shwartz, M., Itani, K., Rosen, A. K., (2012). Is Development of Postoperative Venous Thromboembolish Related to Thromboprophylaxis Use? A Case-Control Study in the Veterans Health Administration. 38(8), 348-358.

      Rosen, A. K., Itani, K. M., Cevasco, M., Kaafarani, H. M., Hanchate, A., Shin, M., Shwartz, M., Loveland, S., Chen, Q., Borzecki, A., (2012). Validating the Patient Safety Indicators (PSIs) in the Veterans Administration: Do They Accurately Identify True Safety Events. Medical Care, 50(1), 74-85.

      Shwartz, M., Cohen, A., Restuccia, J., Ren, Z., Labonte, A., Theokary, C., Kang, R., Horwitt, J., (2011). How Well Can We Identify the High-Performing Hospital?. Medical Care Research and Review , 68(3), 290-310. Sage.


      Shwartz, M., Pekoz, E., Labonte, A., Heineke, J., Restuccia, J., (2011). Bringing Small Area Variations in Hospitalization Rates Back to the Hospital: The Propensity to Hospitalize Index - And a Test of Roemer's Law. Medical Care, 49(12), 1062-1067.

      Pekoz, E., Shwartz, M., Christiansen, C., Berlowitz, D., (2010). Approximate Models for Aggregate Data When Individual-Level Data Sets Are Very Large or Unavailable. Statistics in Medicine, 29(32), 2180-2193.

      Shwartz, M., Cramer, I., Holmes, S., Cohen, A., Restuccia, J., Lukas, C. V., Sullivan, J., Charns, M. P., (2010). Survey-Assessed Quality and Organizational Factors Related to Quality in Pursuing Perfection Hospitals. Quality Management in Health Care, 19(4), 349-363.

      Stolzmann, K., Meterko, M., Shwartz, M., Young, G., Pekoz, E., Benzer, J., Osatuke, K., White, B., Mohr, D., (2010). Accounting for Variation in Technical Quality and Patient Satisfaction: The Contribution of Patient, Provider, Team and Medical Center. Medical Care, 48(8), 676-682.

      VanDeusen Lukas, C., Engle, R., Holmes, S., Parker, V., Seibert, M., Shwartz, M., Sullivan, J., (2010). Strengthening Organizations to Implement Evidence-Based Clinical Practices. Health Care Management Review , 35(3), 235-245.

      Young, G. J., Meterko, M. M., Mohr, D., Shwartz, M., Lin, H., (2009). Congruence in the Assessment of Service Quality Between Employees and Customers: A Study of a Public Health Care Delivery System. Journal of Business Research, 62(11), 1127-1135.

      Kertesz, S. G., Posner, M. A., O'Connell, J., Swain, S. N., Mullins, A. J., Shwartz, M. S., Ash, A., Shwartz, M., (2009). Post-Hospital Medical Respite Care and Hospital Readmission of Homeless Persons. Journal of Prevention and Intervention in the Community, 37(2), 129-142.

      Pekoz, E., Rollin, A., Cekanavicius, V., Shwartz, M., (2009). A Three Parameter Binomial Approximation. Journal of Applied Probability, 46(4), 1073-1085.

      Shwartz, M., Burgess, J. F., Berlowitz, D., (2009). Benefit-of-the-Doubt Approaches for Calculating a Composite Measure of Quality. Health Services and Outcomes Research Methodology, 9(4), 234-251.

      Cohen, A., Restuccia, J., Shwartz, M., Drake, J., Kang, R., Kralovec, P., Holmes, S., Margolin, F., Bohr, D., (2008). A Survey of Hospital Quality Improvement Activities. Medical Care Research and Review, 65(5), 571-595.

      Shwartz, M., Ren, Z., Pekoz, E., Wang, X., Cohen, A., Restuccia, J., (2008). Estimating A Composite Measure of Hospital Quality From the Hospital Compare Database: Differences When Using a Bayesian Hierarchical Latent Variable Model Versus Denominator-Based Weights. Medical Care, 46(8), 778-785.

      Davidson, S., Shwartz, M., Stafford, R. S., (2008). The Feasibility and Value of New Measures Showing Patterns of Quality for Patients with Three Chronic Conditions. J of Ambulatory Care Management, Wallingford, CT.


      Mull, H. J., Chen, Q., O'Brien, W. J., Shwartz, M., Borzecki, A. M., Hanchate, A., Rosen, A. K., (Accepted). Comparing Two Methods of Assessing 30-day Readmissions: What is the Impact on Hospital Profiling in the Veterans Health Administration?. MedicalCare,

      Chen, C., Hanchate, A., Shwartz, M., Borzecki, A., Mull, H., Shin, M., Rosen, A., (Accepted). Comparison of the Agency for Healthcare Research and Quality (AHRQ) Patient Safety Indicators (PSI) Rates Among Dual Users. American Journal of Medical Quality,

      Rosen, A., Chen, Q., Shin, M., O'Brien, W., Shwartz, M., Mull, H., Cevasco, M., Borzecki, A., (Accepted). Medical and Surgical Readmission in the Veterans Administration: What Proportion are Related to the Index Hospitalization?. Medical Care,

      Rosen, A., Chen, Q., Borzecki, A., Itani, K., Shwartz, M., (Accepted). Using Estimated True Safety Event Rates vs. Flagged Safety Event Rates: Does it Change Hospital Profiling and Payment?. Health Services Research,

    Book Chapters:

      Ash, A. S., Shwartz, M., Pekoz, E. A., Hanchate, A. D., (2013). Comparing Outcomes Across Providers (revised), : Risk Adjustment for Measuring Health Care Outcomes, 4th edition, L.I. Iezzoni (ed), Health Administration Press.


      Shwartz, M., Ash, A. S., (2013). Empirically Evaluating Risk Adjustment Models (revised), : Risk Adjustment for Measuring Health Care Outcomes, 4th edition, L.I. Iezzoni (ed), Health Administration Press.


      Shwartz, M., Ash, A. S., (2013). Estimating the Effect of an Intervention from Observational Data (revised), : Risk Adjustment for Measuring Health Care Outcomes, 4th edition, L.I. Iezzoni (ed), Health Administration Press.


    Other Publications:

      Setodji, C. M., Shwartz, M., (2013). Fixed or Random Effects Models: What Are the Key Inference Issues?. (1, 51, 25-27).: Medical Care.


  • Contracts, Grants and Sponsored ResearchOpen or Close

    Leveraging Front-line Expertise in Quality and Safety, Veterans Health Administration . (October 1, 2013 - September 30, 2016).

    Identifying Heart Failure Patients at Highest Risk for Readmission, Veterans Health Administration . (October 1, 2013 - October 31, 2014).

    The Role of Safety Culture on the Development of Pressure Ulcers, Veterans Health Administration . (February 1, 2013 - June 30, 2014).

  • Research PresentationsOpen or Close

    Accepted Lectures:

      Min, Y., (Presenter and Author), Kim, J., (Author Only), Restuccia, J., (Author Only), Shwartz, M., (Author Only), Decision Sciences Institute (DSI) Annual Meeting, The Impact of Lean Implementation on Quality and Efficiency of US Hospitals, Decision Sciences Institute, San Francisco. (November 19, 2012).

      Theokary, C., (Presenter & Author), Ren, Z., (Author Only), Heineke, J., (Author Only), Shwartz, M., (Author Only), Decision Sciences Institute Annual Meeting, Linking quality performance to cost performance: A Stochastic Frontier Analysis in the U.S. Healthcare Industry, San Francisco. (November 19, 2012).

  • General ServiceOpen or Close

    Service to the School:

      Boston University, Other Role. (January 2013 - Present).

      Boston University, Other Role. (September 2013 - Present).
      Committee to the Provost that oversees the external reviews of BU academic programs and sschools


      School of Management, Curriculum Development Activities, Course/Module Design Lead. (2012 - Present).

      School of Management, Working Group/Task Force Participation, Committee Member. (2012 - Present).
      Sector Development Committee


      School of Management, MBA Program, PDC Member. (2005 - Present).

      School of Management, Health Sector Management Program, PDC Member. ( - Present).

      Boston University, Working Group/Task Force Participation, Committee Member. (2012 - 2012).
      Member of the Provost Committee to review the BU School of Public Health


      Boston University, Working Group/Task Force Participation, Committee Member. (2011 - 2012).
      Member of search committee for chair of Health Policy and Management, BU School of Public Health


      School of Management, Working Group/Task Force Participation, Committee Member. (2012 - 2012).
      Member of search committee for head of Global and Sector Initiatives


      School of Management, Task Force to Revise MBA Curriculum, Committee Chair. (June 2011 - 2012).